Meet

Carol Mercer

Corporate & Executive Coaching

Carol helps coaches build credible, successful practices within the corporate world.

Corporate Coaching Executive Coaching Organisational Buyers
Carol Mercer
About

Carol Mercer

Corporate & Executive Coaching

Carol helps coaches understand what it takes to build a coaching practice that works successfully with organisations, senior leaders and executive clients.

Her work focuses on the realities of operating in a corporate environment, where the person being coached may not be the person commissioning or paying for the work. Coaches need to understand organisational priorities, multiple stakeholders, procurement processes and professional expectations while still protecting the integrity and confidentiality of the coaching relationship. Carol helps coaches become confident operating in that more complex landscape.

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“My aim is straightforward: to help coaches understand the corporate world well enough to work confidently within it while remaining excellent coaches.”
CAROL MERCER
Areas of work

Carol’s work within the studio includes:

Corporate coaching

Understanding how coaching is commissioned, positioned and delivered within organisations.

Executive coaching

Working effectively with senior leaders and understanding the expectations that can accompany executive-level work.

Organisational buyers

Understanding the priorities of HR, L&D, talent, leadership and other people responsible for commissioning coaching.

Entering the corporate market

Identifying realistic routes into organisations and building the credibility and relationships needed to create opportunities.

Stakeholder relationships

Working effectively when the coach, coachee, sponsor and organisation may each have different interests and expectations.

Contracting

Establishing clear agreements around purpose, responsibilities, confidentiality, reporting and boundaries.

Corporate credibility

Presenting yourself and your work in ways that make sense to organisational decision-makers without pretending to be something you are not.

Organisational context

Understanding how culture, hierarchy, politics, performance expectations and wider business priorities can shape a coaching engagement.

Demonstrating value

Communicating the purpose and contribution of coaching in terms that organisations can understand and evaluate.

Building a corporate practice

Developing the relationships, reputation and experience that can lead to sustained organisational coaching work.